We know that our customers can't live without an easy solution to straighten their hair, so we will guarantee to post out your DAFNI Hair Straightening brush within 1 business day!
Your order will be delivered within 3 to 5 business days, with the exception of Darwin and regional areas of Australia, which may take up to 7 days.
Your item will be delivered through Australia Post.
A signature will be required upon delivery. If you have any queries regarding delivery, please feel free to contact us below.
Unfortunately, we do not offer international delivery and only deliver within Australia.
Of course every DAFNI Hair Straightening brush is created to the highest standards and each product is rigorously tested. But, if your brush is faulty and you need to return your brush for repair, we'll ensure the whole process is as simple and speedy as possible. All shipping costs are the responsibility of the customer.
Please note, returns will not be accepted for change of mind. We encourage all our customers to visit their nearest Shavershop store to trial a demo before purchase.
Please contact our customer service team who will be happy to help!
Please note: Returns will not be accepted for change of mind.
Simply email firstname.lastname@example.org or fill out the form below stating your:
• Place of purchase
• Order number
• Fault description
• Contact number
Yes, all Dafni's come with a 12 month manufacturing warranty. If you are experiencing any difficulties, please contact us or the retailer where you purchased your DAFNI (with proof of purchase). See further warranty details above.
DAFNI is designed to be used like a regular brush while keeping your scalp safe from the hot surface. To get the best out of your DAFNI you need to allow the heat to absorb into the hair by brushing slowly. As a guide, you should use the same pace as you would using a regular iron. The hair also needs to penetrate deep into the brush to ensure maximum exposure to the heated surface.
Key usage principles for easy application and long lasting results:
Step 1: Ensure your hair is dry.
Step 2: As you apply the brush, ensure your hair penetrates deep into the bristles. You can do this by moderately stretching the hair with the other hand like you would using a regular iron.
Step 3: Brush slowly to ensure maximum heat is absorb into the hair. Straighten from the root to the end of your hair in a slow pulling motion. You can use DAFNI on the inner or outer side of your hair.
As the DAFNI was the FIRST and ORIGINAL hair straightening brush, you need to be aware that there are poor quality clones which can damage your hair. Due to the popularity of DAFNI Hair straightener we are seeing an increasing number of fake websites, counterfeit products and imitations being sold. See more information about fake/counterfeit DAFNIS here.
Yes!!! Once you have mastered your DAFNI, most users can straighten their hair in just 3-5 minutes.
DAFNI’s advantages are: 1. Easy to use 2. Saves time 3. Safer for your hair
The 44 spring loaded insulators on top of the bristles protect the scalp from the hot surface allowing you to brush freely. However, you must make sure that no other part of your body such as your ear, face or hands makes direct contact with the surface while the unit is on or cooling down.
DAFNI warms up in less than a minute!
DAFNI has significantly more power than most other straighteners (in some cases 10 times), this power is critical as it ensures the product maintains a uniform temperature throughout the straightening process (185 degrees which is the top recommended temperature for hair styling). The large surface area also allows heat to be applied to more hair in each stroke compared to regular straighteners, thanks to the unique 3D surface design.
The power cord is 2.2 meters long.
DAFNI’s operating temperature remains almost constant at 185°C /365 °F degrees which is an ideal hair styling temperature for lasting results. This maximum temperature is also safer for your hair compared to other straighteners that heat much higher
In general, heat is not ideal for hair health, however DAFNI’s advantage over some existing straighteners is its constant operating temperature of 185°C /365 °F degrees which is the optimal temperature for styling. In addition DAFNI doesn’t squeeze or press the hair like some iron hair straighteners. With DAFNI the hair simply passes through the heated ceramic surface
DAFNI works on most straight and curly hair.
DAFNI should be used on dry detangled hair.
Like all electric appliances, it is strictly forbidden and dangerous to use DAFNI in a wet environment such as your bath or shower.
DAFNI can only be used with hair extensions that are made of real hair. You must not use DAFNI with synthetic hair extensions.
DAFNI doesn’t require any special maintenance. When the unit has cooled down, DAFNI can be cleaned with a damp cloth or ear bud with warm soapy water in need.
Yes, It comes with a ONE (1) Year replacement warranty. If your product becomes defective due to faulty material or workmanship within a period of 1 year from the date of purchase please contact us or the retailer where you purchased your DAFNI from.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
• For warranty claims you will need to submit a proof of purchase in the form of a valid receipt that displays date and place of purchase. • This warranty statement does not replace but is in addition to your statutory rights. • This warranty does not apply to accessories supplied with the product. • This warranty applies only to the original purchaser and may not be transferred. • Replacement products will be covered by a limited warranty for the balance of the warranty period from the date of the original purchase.
Your warranty is subject to the following conditions:
• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged or dropped in water. To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own. If the supply cord is damaged, it must be replaced by a qualified electrician in order to avoid a hazard. Incorrect re-assembly or repair can cause a risk of electric shock or injury to persons when the appliance is used. • The product has not been misused, abused, neglected, altered, modified or repaired by anyone. • The product has been subjected to fair wear and tear. • The product has not been used for trade, professional or hire purposes. • The product has not sustained damage through foreign objects, substances or accident.
Please note: Only the defective product or parts returned to place of purchase will be replaced under this warranty. All shipping costs are the responsibility of the customer.
If you have any questions regarding the DAFNI hair straightening brush, the warranty or your order please contact us or email email@example.com. We'll get back to you as soon as we can!